“It is a first time experience for people in Bangladesh, so a passenger is unaware of how to buy a ticket, avail the service, or how the train door opens. We did a test with a few people and they Told to follow MRT instructions,” said DMTCL Managing Director MAN Siddiqui.
“We have seen that some of them got stuck in the middle of the process, while some stayed at the first stage. Some of them reached the last stage.
Siddiqui said that once people become familiar with Metro Rail, the authorities will increase the number of trips, trains and stoppages at intermediate stations.