The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with providing nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines.
The incumbent performs data entry, document review, correspondence, passport disclosure, visa printing and other general office functions.
It is important to pay attention to customer service in the visa unit that addresses applicants personally every day. This position requires a high level of attention to detail to detect trends or potential issues and escalate them as needed. The job holder is fully trained to perform in any role as per the visa demand and scheduling.